Empathic
We listen with all our senses, ears, eyes and heart. We listen to what is not said as much as what is said. We listen to the personality not just the issue. We are prepared to be influenced by all senses not one.
Attentive
We are listening to the words with our ears and seeking to understand the issue. We want to understand and explore what a person is saying. But we are not utilising all opportunities
Selective
We are listening.... With the intent to reply. Choosing aspects to reinforce our own perspective - not to establish reality or truly understand.
Distracted
The scourge of the modern age. We have our phone, laptop or tablet in front of us. We are listening to the words - but are disengaged and not in the moment.
Passive
We have made our mind up - etiquette says somebody else has to have a say, but that's it! I have decided what's happening - bit of a waste of time!
